SHIPPING POLICY
Thank you for visiting and shopping at ROCK CREEK OUTDOORS LLC. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATE & ESTIMATED DELIVERY
Shipping charges for your order will be calculated and displayed at checkout.
Shipping prices are calculated based on the weight of your order. all orders will have standard flat rate shipping of 7-14 days.
Delivery delays can occasionally occur.
| Shipment Method | Weight | Shipment cost |
|---|---|---|
| USPS | <1lb | $7.00 |
| USPS | 1.1lb - 5lb | $10.00 |
| USPS | 5.1lb - 10lb | $15.00 |
| UPS | <3lb | $10.00 |
| UPS | 3.1lb - 10lb | $15.00 |
| UPS | 10.1lb - 20lb | $20.00 |
| UPS | 20.1lb - 25lb | $25.00 |
| UPS | Per each additional lb over 25lb | +$1.00 |
Shipment to P.O. boxes or APO/FPO addresses
rock creek outdoors llc ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, & Taxes
rock creek outdoors llc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
rock creek outdoors llc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International SHIPPING POLICY
We currently do not ship outside the U.S.